Shipping & Return

General. Processing & Shipping Time

We take pride in ensuring our product inventory is accurate. Your order will typically ship within 48 hours through USPS, UPS Ground, DHL or other international shipping services.

Processing time usually takes 24-48 hours (excludes weekends and holidays) before shipment. Once shipped, delivery takes 3 to 7 business days in the continental US, depending on your location.

If your items are shipped from warehouses in Europe or Asia, you can expect the estimated delivery time to the US, Canada and Mexico to be 7-12 business days. Some items, such as dropshipping items, ships directly from the factory within 72 hours of receipt of payment and will be delivered to you within 5-14 business days (for US customers) and 1-3 weeks (for international customers), unless otherwise stated in the 'Shipping & Return' of the product page.

Orders to Alaska and Hawaii are shipped by UPS 2nd Day Air. Orders to Puerto Rico, Guam, the Virgin Islands and FPO/APO addresses are shipped via the US Postal Service. Most items shipped to APO, FPO, PO Box, AK, GU, HI, PR & VI addresses will be received within 7 to 12 business days. Some orders may take up to 21 business days. Most products can be shipped to APO, FPO, PO Box, AK, GU, HI, PR & VI addresses; however, there are some exceptions.

Additionally, we do not offer express delivery to military APO, FPO, PO Box, AK, GU, HI, PR & VI. If a product cannot be shipped to military APO, FPO, PO Box, AK, GU, HI, PR & VI, you will receive an email or phone notification.

Please note:

  • The U.S. Postal Service has banned shipping of any electronic devices containing lithium batteries from the United States to overseas locations.
  • Please be aware that these are estimated delivery times. Delays in customs can also increase the delivery time.

We provide International shipping to more than 180 countries. We do not provide International deliveries for most health and beauty products, furniture, products contains CBD and some other products. Please read carefully 'Shipping & Return' tab at the product page. 

Free Shipping & Estimated Shipping Cost

Your actual shipping charges for your order will be shown at the 'Checkout' page prior to completion of the checkout process.

There are some of our flat rates for shipping to:

  • Contiguous U.S. states - $7.50 or FREE with most orders over $75
  • Alaska, Hawaii, Puerto Rico and U.S. territories - from $9.95 or FREE with orders over $150
  • Europe - from $12.50 or FREE with orders over $250
  • Canada, Mexico - from $12.50 or FREE with orders over $500
  • Australia, Asia - from $9.95 or FREE with orders over $500

We provide Free Standard Shipping:

  • To the contiguous U.S. states on all orders over $75
  • To Alaska, Hawaii, Puerto Rico with all orders over $150
  • For International orders - with orders over $250 or $500  (depending of the country) 

Please note that shipping charges for items shipped from outside the US do not include VAT and are the responsibility of the buyer. For direct shipments to USA, if the order value is below $800 custom duties are not applied. For shipments to extra EU countries, the customs duties and fees may be applied depending on the regulations of the country of destination of the goods. Please contact your local customs office for more information.

Returns & Exchanges

If you're not completely satisfied with your purchase, you can easily return or exchange it. All you need is your proof of purchase and original packaging.

Unless otherwise provided by the vendor, customers have the right to return any purchased items without defining the reason within 30 calendar days from the moment of receiving those items. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.

You can check the return policy for any product from the Shipping & Returns tab on the product page.

To return merchandise, please contact us to obtain a return authorization number and the address for returns. A return authorization number is necessary in order to credit you for the return. When you contact us, please have your order number available. Restocking fee of 10% may apply to returns of large and drop-shipped items.

If your item is in new condition, you may exchange your item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Please note that some items (cosmetics, engraved items, personal use items, fragrances, etc.) cannot be returned or exchanged.

We'll send you confirmation for return/exchange and address. Ship the package to address which you receive by email.